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NEW GUIDELINES WILL HELP PROTECT CUSTOMERS AGAINST IDENTITY THEFT

Resolution No. 4024

As of March 2, 2009, the City of Sapulpa customer service representatives will ask customers for more information when you contact us about an account.  That is because the City of Sapulpa and other companies are complying with a new federal program (Red Flag Rules) intended to help safeguard against identity theft.  The new guidelines also mean that the City of Sapulpa will not be able to provide information to any third party who may call about a customer account – even if the person calling is the spouse or other family member of the account holder. (Unless that person is listed on the account as a contact person)

The Fair and Accurate Credit Transactions Act applies to all companies that deal with customer accounts.  For more information, go to www.cityofsapulpa.net or call (918) 224-6220

 

Utilities:

City of Sapulpa Water Department 224-6220

After hours emergency only 224-3862

Rural Water Districts

Sapulpa Rural 224-4974

Creek #2 299-4448

Creek #3 224-3727

Creek #4 224-4868

All city departments can be reached by calling 224-3040

 

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Utility Billing

David Neeley Utility Collections Director dneeley@cityofsapulpa.net

All questions regarding utility bills, water & trash - 224-6220

Public Works

Office Hours Mon-Fri 8am 5pm

To report a problem with streets, sewer or water - 248-5928

After hour's emergency 224-3862